Gameplay help
Hints, progress, levels, daily play, Zen mode, and game rules.
Browse answers →Color Flow support
How can we help?
Find quick answers or contact EverPixel Studios directly. We read every support request.
Technical issue
Crashes, sound, ads, display problems, or lost local progress.
Report an issue →Privacy request
Questions about advertising consent, local data, or support records.
Manage privacy →Quick answers
Frequently asked questions
Everything you need to get back into the flow.
How is my game progress saved?+
Your levels, points, streaks, settings, cosmetics, and active puzzle are saved locally on your device. Color Flow does not currently use a cloud account or cross-device sync.
Can you restore progress after reinstalling?+
Usually not. Uninstalling the App removes local progress unless your operating system restores it from a device backup. EverPixel does not receive a copy of your gameplay data.
How do hints and rewarded ads work?+
You may use earned points or choose an optional rewarded advertisement where available. A reward is granted only after the ad provider confirms completion. Availability can vary by region, consent choice, and network status.
Why is sound or music not playing?+
Check the sound controls in Color Flow and confirm that your device volume is audible. On iOS, also check Silent Mode and Focus settings. Close and reopen the App after changing audio output devices.
How do I change advertising privacy choices?+
Where required, open the privacy options provided in the App’s settings. You can also manage advertising choices in your iOS or Android privacy settings. See our Privacy Policy for details.
How do I report an accessibility problem?+
Email us with your device model, operating-system version, accessibility setting, and what you expected to happen. Color Flow includes reduced motion and color-assist options, and we welcome specific feedback.
Before emailing
Help us solve it faster.
Please include these details. Do not send passwords, payment details, advertising IDs, or other sensitive information.
- Device model and operating-system version
- Color Flow version and build number
- Game mode, difficulty, and level
- Steps that reproduce the issue
- A screenshot or short recording, if useful
Direct support
Still need a hand?
Email our team and we’ll aim to reply within three business days.